What are your prices?
Our prices are subject to change depending on supply and other market factors.We will send you an updated price list after your company contact us for further information.
How about the quality of the products ?
We produce every product with good quality materials and fully test three times before shippment.What is more, our quality are approved by CE RoHS SGS UKCA & FCC, IOS9001, BSCI.
Do you have a minimum order quantity?
Yes, we require all international orders to have an ongoing minimum order quantity.If you are looking to resell but in much smaller quantities, we recommend you check out our website
Do you offer OEM service, like make our own package and logo printing?
Yes, we support OEM service, including customizing boxes, product color, customized product functions,manual with your language and printing logo on the product etc.
Can you supply the relevant documentation?
Yes, we can provide most documentation including Certificates of Analysis / Conformance;Insurance;Origin, and other export documents where required.
What is the average lead time?
For samples, the lead time is about 7 days.For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale.In all cases we will try to accommodate your needs.In most cases we are able to do so.
What kinds of payment methods do you accept?
You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.
Do you guarantee safe and secure delivery of products?
Yes, we always use high quality export packaging.We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items.Specialist packaging and non-standard packing requirements may incur an additional charge.
How about the shipping fees?
The shipping cost depends on the way you choose to get the goods.Express is normally the most quickest but also most expensive way.By seafreight is the best solution for big amounts.Exactly freight rates we can only give you if we know the details of amount, weight and way.Please contact us for further information.
How do you ship the goods and how long does it take arrive?
We usually ship by DHL(3-5days), UPS(4-6days), Fedex(4-6days), TNT(4-6days), Air(7-10days), or by sea(25-30days)at your request.